Frequently Asked Questions
How do I register for an event?
Choose your event on the website, look for a button called REGISTRATION, just follow the instructions when on the REGISTRATION page, alternatively you can click on the REGISTRATION button on the top right hand corner of your screen
Do I need to attend the event live or can I access recordings and slides once the event is finished?
You may attend any sessions live and on-demand if you are not available, all the presentations recordings and slides will be available on this website
You can choose a yearly membership pass or a Knowledge pass, or if you are a free user materials will be sent to you if you connect once during each day
I would like to become a member? what are the benefits?
If you become an annual member you will have access to all our online events throughout the year including webinars, interviews, workshops as Premium user [save 800€ a year ] and you will have access to on demand platform with slides and video recordings, and the option to download any materials you want
For just 139€ / year
To become a member please visit our
Can I change my ticket to Knowledge or Membership?
Yes you can, just contact hello@icongroupltd.com with your choice and we will take care of the rest for you
I am a free user, will I receive the slides and recordings?
You will only receive the slides if you connect at least once on the exhibition platform and visit at least 2 booths as well as the live sessions each day of the event, Day 1 and Day 2
A link with the slides will be send via email 10 days after the event
How do I join the live sessions?
Use the access link you have received from ZOOM just after your registration, If you are already on the Exhibition & Networking platform you need to open a new window and click on the ZOOM link in your email which you have received when you registered
If you have lost your link please contact hello@icongroupltd.com
I have a membership pass, when will I receive the slides and recordings?
I have a membership pass, when will I receive the slides and recordings?
The slides and recordings will be available on the on-demand page 3-5 days after the event, just log in with your user name and password
I have a knowledge pass, when will I receive the slides and recordings?
The slides and recordings will be send to you via email app 7-10 days after the event with a link where you will be able to download the materials
I would like to apply to be a speaker at your next event
I would like to apply to be a speaker at your next event
If you would like to apply please visit SPEAKER APPLICATION
Please note that applications are reserved for C- Level, Global Heads, Directors from brands
I would like to sponsor your next event
I would like to sponsor your next event
If you would like to sponsor please visit https://www.icongroupltd.com/become-a-partner
or email hello@icongroupltd.com to request a meeting
How do I join the exhibition & networking platform
Use a different link to access the platform which you should have received via email,
Enter your email as password
Please note that Zoom and the Exhibition platform have 2 different joining links
Ask a question
if you have any questions or queries please contact support hello@icongroupltd.com or use the chat button on the right bottom corner of your screen